Booking

• Bookings may be made by telephone, e-mail or via a Tourist Information Centre.

• When booking a deposit of the total cost of the first night is requested. 

• Deposits are required within two weeks of making the booking or one week before the date booked whichever is earlier. 

• For short notice bookings, credit card details will be taken. 

• Guests will be posted or e-mailed a confirmation letter.  Guests are advised to check that the details are correct.

• Sian is unable to confirm which room you are in as sometimes it is necessary to juggle rooms to accommodate other bookings (this only applies to double and single rooms).

• Unfortunately it is not possible to accommodate a large number of one night bookings over public holidays. Usually only one room will be made available for "One nighters".  there will be an additional charge for this.

 

Payment

• Payment may be made by cash, cheque (made payable to "Sian Howells"), credit card (all major cards accepted including American Express) or bank transfer.

• A fresh weekends coastal break voucher may be exchanged for one night accommodation except during peak season (July - September).
  

• Invoices (for business purposes) are available on request.

• Damara House is not VAT registered.

 

Cancellation

• Deposits are refundable if the booking is cancelled more than 14 days from the date of arrival.

• The full cost of the booking is payable for cancellations with less than 7 days notice. 

• For cancellation of last minute bookings (less than 7 days), the full cost of the booking is payable on cancellation (unless the cancellation is within 1 hour of the booking).

 

Arrival and Departure

• Guests are requested to vacate their rooms by 1000 on the day of departure.  Bags and vehicles may be left at Damara house on departure day by arrangement.

• Bags and vehicles may not be left at Damara House beyond the length of stay.

• Guests are requested to arrive between 4pm and 6pm.  Guests wishing to arrive outside of this time are requested to make arrangements so that keys can be left if there is no-one available to greet them.  

• Rooms are not available for occupancy before 2pm but guests may leave vehicles and bags if they arrive early.

• If guests have not arrived by 10pm and have not phoned ahead to warn of their late arrival, it will be assumed that they are not coming and it may not be possible to gain access to the house.

 

General

• Guests are requested not to entertain non residents anywhere within the house and gardens.

• Guests are given a key to the front door and their room so that they may come and go at their convenience for the duration of their stay.  There is no curfew.

• The proprietor reserves the right to evict guests for anti social behavior.

• Damara House is strictly no smoking.  Guests found smoking in their rooms will be asked to settle their bill and leave immediately regardless of the time.

• Guests may smoke outside the front door and are asked to dispose of their butts in the receptacle provided.

• Pets are not permitted although Guide Dogs are welcomed.

• There are no facilities to accommodate children under 12.